Although many doctors’ offices are shut down for non-essential visits, Summit Medical Group (SMG) recognizes the importance of access to high-quality orthopedic care. Your safety, security and health are our top priorities, which is why SMG is offering telemedicine appointments to provide remote services to our patients. Our healthcare professionals will provide you with the same leading orthopedic care, because we know your needs must still be addressed during the COVID-19 pandemic.
Telemedicine appointments also comply with social distancing and shelter-in-place guidelines during this COVID-19 pandemic. Virtual appointments eliminate all risks of transmitting infectious diseases between patients, providers and staff and also provide our patients with the following benefits:
- Continuity of care
- Safety
- Convenience and efficiency
- No travel time
Our telemedicine service is secure, confidential and HIPPA compliant. SMG is currently offering the following telemedicine services to be sure your care is safely continued during this stressful time:
Virtual video visit
- Can replace many in-person office visits until it is safe to return to normal operations
- Patients must have a phone, tablet, or computer with a camera
- Patients need to be able to use simple technology such as video chat (e.g. FaceTime)
- Available for all SMG patients, new or established
Virtual telephone check-in
- Can be used when video visits cannot be used due to technology limitations
- Only available for established SMG patients
Virtual portal visits
- Established SMG patients can reach out to their providers via the portal for care or questions
- Providers will reply via the portal or by phone
- Portal account required
- Not available for new patients
We know that you may have questions and concerns about these new services, and we are here to help you. Please call your provider, reach out by portal message (current patients only) or call SMG Orthopedics at 844-SMG-ORTHO (764-6784) to determine which type of virtual visit will best meet your needs.
